When you contact us, we may collect your name, business/contact details and the contents of your message. We also process limited technical and consent-preference data when you use the website.

 

We use this information to respond to enquiries, discuss and deliver our services, manage our business records, protect and operate our website, and comply with legal obligations. Our legal bases are taking steps at your request before entering into a contract, performance of a contract where applicable, our legitimate interests in running and developing our business, legal obligations, and consent for optional technologies.

 

We use service providers that support our website, consent management, email, cloud storage, accounting and professional services. They process information only as necessary to provide their services. We do not sell personal information. Some providers may process data outside the UK; where they do, we use safeguards recognised under UK data-protection law.

 

We retain unsuccessful enquiry information for up to 24 months. We retain client, supplier, financial and tax records for the relevant legal, accounting and tax-retention periods, and delete or anonymise information when it is no longer needed.

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Cookies and consent: We use essential technologies, including Usercentrics Consent Management Platform, to operate the website and record your choices. Optional functional, analytical and marketing technologies are used only with your consent. You can accept, reject or manage them through our cookie banner and change your choices at any time through the Cookie settings link in the footer. Service-level information is available in those settings.

 

You have rights to request access to, correction or deletion of your personal data; to restrict or object to certain processing; and, in some cases, to receive a portable copy. You can withdraw consent at any time. Contact privacy@pocket.works to exercise these rights or complain to the Information Commissioner’s Office at ico.org.uk.

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We may update this notice from time to time. The current version will always be published on this page.